We’ve made returning items simple and hassle-free!. - For orders placed before Nov 6, 2024, store credit only. After this date, eligible items can be refunded, exchanged, or credited. - Returns must be lodged within 15 days (28 days during sales). It
You will receive a ‘Thank You’ card in your parcel, explaining how to complete a return. Alternatively, you can process your return via our online returns portal and follow the prompts.
From when a return parcel is received at our warehouse, we ask customers to allow up to 7 business days for their return to be finalised. Please note, during launch periods we ask customers to allow up to 10-14 business days for their return to be pr
Yes, you can! Please include a note in your parcel with a brief description of each item you are returning, with their corresponding order numbers. On the note, please also include your full name, and the return order number you were issued via our o
We require all swing tags to be attached to items when processing a return. However, if you have quickly removed your swing tag, or the swing tag has come off, we will still accept your return provided the item is in perfect condition. Please ensure
Some products that are on final clearance cannot be returned. Products will clearly indicate if they are final sale on their respective pages. Please double check your sizing and read each product description before checking out. No store credits wil