How long does it take to process my return?Updated 8 months ago

From when a return parcel is received at our warehouse, we ask customers to allow up to 7 business days for their return to be finalised. Please note, during launch periods we ask customers to allow up to 10-14 business days for their return to be processed. Our Returns Team is busily working through all return parcels to ensure you receive your store credits as quickly as possible.