Refunds
Can I get a refund for my return?
Yes, refunds are available for eligible returns!. To qualify, items must be:. Items must be unused, unworn, unwashed and in original, resalable condition, with no odours, marks, stains, hair, signs of wear or damage, and with original tags and packag
Can I get a refund if I’ve opened or tried the supplement?
Unfortunately, we cannot offer refunds for supplements that have been opened or used unless they are faulty or damaged. We always aim to ensure product quality, so please contact our Customer Experience Team at [email protected] if you believe
How long does it take to receive my refund?
Once we’ve received and processed your return, your refund will be processed within 10-15 business days of receiving your return. Please note that it may take additional time for the funds to appear in your account, depending on your bank or payment
Is there a fee for choosing a refund?
An A$9.99 exchange or refund shipping fee may apply; check the current return process for the amount shown for your order.