We're excited to introduce our Shipping Protection option, providing you with peace of mind for a small fee of $2.49. With this service, you can protect your purchases against the rare event it is lost or damaged while in transit.

<span id="isPasted" style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We&apos;re excited to introduce our Shipping Protection option, providing you with peace of mind for a small fee of $2.49. With this service, you can protect your purchases against the rare event it is lost or damaged while in transit.&#xA0;

WHAT IS SHIPPING PROTECTION?

Our Shipping Protection Program covers the loss of your package during transit. In the unfortunate event of loss, rest assured we'll take care of it. If you suspect your order is lost, please contact our team at orders@musclenation.org and we'll laun

<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Our Shipping Protection Program covers the loss of your package during transit. In the unfortunate event of loss, rest assured we&apos;ll take care of it.<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If you suspect your order is lost, please contact our team at <a href="mailto:orders@musclenation.org">orders@musclenation.org</a> and we&apos;ll launch an investigation with the courier to confirm the loss or locate your order. In the event this is deemed lost, we&apos;ll promptly replace your item/s with the same product and ship it using your original chosen method.In the unfortunate event that not all of your items are available for reshipment, we&apos;ll promptly provide you with a store credit for those specific item/s. If your parcel&apos;s tracking says it has been delivered to the incorrect address and we are unable to retrieve the parcel, we will deem this as a &quot;missing parcel&quot; and you will be covered by this policy.&#xA0; <span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Please note that the $2.49 fee is fixed and cannot be discounted using any promotional codes or discounts.

COVERAGE DETAILS

Enrolment: The Shipping Protection Program is automatically included in your cart during checkout for eligible orders on our website. If you prefer not to participate, simply remove it from your cart. Please note, opting out means you won't be eligib

<span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Enrolment:&#xA0;<span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">The Shipping Protection Program is automatically included in your cart during checkout for eligible orders on our website. If you prefer not to participate, simply remove it from your cart. Please note, opting out means you won&apos;t be eligible for replacements if your order is lost or damaged.<span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Coverage Period:<span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;Protection starts when the order is shipped and lasts until the item is delivered to you.<span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Claims Process:<span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;To file a claim, contact our customer service team within 7 days of delivery. Claims submitted after this period won&apos;t be covered. Contact our customer service team at <a href="mailto:orders@musclenation.org">orders@musclenation.org</a>&#xA0;<span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Required Documentation:<span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;To process a claim, provide proof of purchase and any relevant documentation, like photos of damaged items or communication from the courier.<span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Replacement Process:<span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;Once a valid claim is approved, we&apos;ll replace the lost or damaged item at no extra cost. If the item is lost, we&apos;ll first confirm the loss with the courier before shipping a replacement using your chosen method.<span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Return of Damaged Items:<span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;If your item is damaged, you may need to return it to us. We&apos;ll provide a return label for this purpose. Failure to return the damaged item may affect your claim. <span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Customer Has Provided Incorrect Address: If the customer provides the incorrect address and the parcel is delivered, we will not be responsible to recover this item or offer a replacement/store credit. This is not covered by the policy. <span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Parcel Safe Dropped &amp; Stolen: If your parcel is safe dropped, then stolen from the premises, we will NOT be responsible for any damage/replacements of item/s a<span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">s per section 26 of our website terms and conditions. To view these terms and conditions, please see&#xA0;<span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><a href="https://musclenation.org/pages/terms-conditions">here.</a><span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Non-Refundable:<span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;The Shipping Protection fee&#xA0;<span style="font-size: 14px; font-family: Roboto, sans-serif; color: rgb(13, 13, 13); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">is non-refundable, even in the case of product exchange.<span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">By opting for shipping protection, you agree to these terms and acknowledge that our standard terms and conditions apply. For full details, please review our complete Terms and Conditions <span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><a href="https://musclenation.org/pages/terms-conditions">here.</a><span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0; <span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If you have any questions, reach out to our customer service team for assistance.

TERMS AND CONDITIONS

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