I didn’t place an order. Why has money come out of my account?Updated 41 minutes ago

If you have recently been charged for an order you did not manually place, it is likely that the order was generated as part of an active subscription.

When you place a subscription order, future recurring orders are automatically processed based on the timeframe selected at checkout. 

Please note, you will receive reminders via email prior to all repeat orders being processed. 

You can also check your order confirmation emails to see if the original order was placed as a subscription. If you're unsure, please contact our Customer Experience Team at [email protected] and we can assist further.