🚚 Shipping & Dispatch
How long will it take for my order to be shipped?
Due to the huge volume of orders, please allow 15 business days for dispatch. We're working as fast as we can... we promise it's worth the wait! 📦
Will I get tracking for my order?
Yes! You'll receive an email with your tracking info as soon as your order is dispatched. 🚚
Can I make changes to my order once it's placed?
During our Black Friday Sale, orders are processed at high speed and stock levels change rapidly. This means we're unable to guarantee changes to items, sizes, colours, shipping details or order cancellations once an order has been placed. Please dou
What if I entered the wrong address?
Please contact our Customer Experience team via live chat as soon as possible. While we’ll do our best to help, changes can’t be guaranteed, especially during our busy Black Friday Sale, as orders are often processed quickly.
If I select express shipping, will my order be prioritised?
If you opt for Express shipping, it's important to understand that this selection won't result in your order being prioritised during the initial dispatch process (pick and pack from our warehouse). However, it will be prioritised once it's in transi
Do you offer express shipping during the sale?
Yes, express shipping is available at checkout, but please keep in mind dispatch times may still take longer than usual due to order volumes. 🤍
How are orders dispatched?
At Muscle Nation, we generally process orders on a first-in, first-out basis. However, we also use a batching system to help streamline fulfilment and dispatch orders as efficiently as possible. 💛 Rest assured, our team works hard to dispatch all or
How do I receive free shipping?
You'll receive free standard shipping when you spend $130AUD or more in one transaction (Australia only). No code needed! It'll apply automatically at checkout! 🛒
Is there free shipping for International customers?
Please kindly note that complimentary shipping applied to standard Australian orders totalling $130 or more. This offer unfortunately did not extend to International shipping. International shipping orders entailed their own associated fees, clearly
Where do you ship to?
We ship Australia-wide and to all international locations! Simply enter your address at checkout to confirm delivery options! 📦
Do you offer same day delivery?
We usually offer Same Day Delivery, but this option is temporarily unavailable during our Black Friday Sale due to high order volumes.
What if I have a delivery issue?
Please reach out to our Customer Experience team at [email protected] if something's not right. We're always here to help. If your order is delayed, lost, or delivered incorrectly, we'll work with the courier to resolve it as quickly as possibl