Shipping and Dispatch
When will my order be dispatched?
Due to the high volume of orders during our Afterpay Day sale, dispatch times will be longer than usual. Please allow up to 6 business days for your parcel to be dispatched from our warehouse. Dispatch timeframes refers to the period of time from whe
How long will delivery take after dispatch?
Once your order has been dispatched, delivery timeframes will depend on your location and the courier. Please note that couriers also experience delays during peak sale periods which are outside of our control. Once your order leaves our warehouse, y
My tracking hasn't updated. Should I be concerned?
Tracking updates can be delayed during peak sale periods. If your tracking hasn't been updated it is likely it is still being processed by the courier. If your tracking information hasn’t updated within 48 hours, please reach out to our Customer Expe
Do you offer express shipping or Same Day Delivery during the Afterpay Day Sale?
Yes, express shipping is available at checkout, but please keep in mind the express delivery does not apply to dispatch. Same day delivery will not be available during the Afterpay Day sale.
Do you ship internationally?
Yes, we ship worldwide. Due to the current situation affecting airspace in the Middle East region, all services to and from the region may experience delays. There may also be delays and disruptions to services to and from other destinations, includi
How can I track my order?
Once your order has been dispatched, you will receive a notification via email with a tracking link and tracking number. We strongly advise that customers monitor the whereabouts of their parcel via this link until it reaches the destination country.