Returns and Exchanges
Can I return items purchased during the Birthday sale?
Yes! As long as the items are not labeled as “final sale” you can return them for an exchange (Australia only), credit, or refund. If you want to know more about final sale items click here: https://help.musclenation.org/en-US/articles/final-sale-244
Can I exchange an item?
Yes! Please know that exchanges are subject to availability and our normal returns policy: https://musclenation.org/pages/returns-policy
How long does it take to process my return?
During peak sale times, such as our Birthday sale, we extend this time to up to 15 business days to account for the volume of parcels we receive daily.
What if I want to exchange an item for a different size and the size I want is now sold out?
Exchanges are subject to availability. If the item you are wanting to exchange for is sold out, you can opt for a Shop Now exchange, store credit, or refund (pending that it is not final sale).
Is my exchange order subject to Birthday sale dispatch delays?
Yes. Due to increased order volumes during our Birthday sale, exchange orders placed during our sale period may experience the same dispatch delays as standard orders. We appreciate your patience while our team works through the increased demand whil
Why is the exchange price different from the Birthday sale price?
When selecting Shop Now as your exchange option, please note that you will be shopping at the current website pricing at the time your exchange is processed. This means that if your original purchase was made during a promotional period (including si