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Returns & Exchanges

Can I return items I purchased during the sale?

Yes! You can return sale items for a refund, exchange, or store credit, as long as they meet our usual return conditions.However, items marked as Final Sale can only be returned for a size exchange (if available) as per our returns policy. They are n

Can I exchange an item?

Yes! We now offer exchanges, so you can easily swap your item for a different size if needed.

How long do I have to return my order?

You have 30 days from the date of delivery to return eligible items for a refund, exchange or Shop Now. You have 60 days from the date of delivery to return for a store credit. Returned items must meet our hygiene and quality conditions as outlined i

How long will my return take to be processed during the sale?

Due to the high volume of orders and returns during our EOFY Sale, please allow up to 10 business days from when your return is received at our warehouse for it to be processed. We appreciate your patience as our team works hard to get through everyt

What if the item I wanted sells out? Will it be restocked?

Some items won’t be restocked once sold out, especially limited-edition colours or styles. If you’ve got your eye on something, don’t wait!

Are items already on sale considered Final Sale?

Not always. Some items already on sale may be marked as Final Sale, and these will follow our Final Sale T&Cs — which means they're only eligible for size exchanges. Please check the product description before purchasing, as it will be clearly stated