Returns & Exchanges
Can I return items I purchased during the sale?
Yes! You can return sale items for a refund, exchange, or store credit, as long as they meet our usual return conditions.However, items marked as Final Sale can only be returned for a size exchange (if available) as per our returns policy. They are n
How long will my return take to be processed during the sale?
Due to the high volume of orders and returns during our Black Friday Sale, please allow up to 10 business days from when your return is received at our warehouse for it to be processed. We appreciate your patience as our team works hard to get throug
What if the item I wanted sells out? Will it be restocked?
Some items won’t be restocked once sold out, especially limited-edition colours or styles. If you’ve got your eye on something, don’t wait!
Are items already on sale considered Final Sale?
Not always. Some items already on sale may be marked as Final Sale, and these will follow our Final Sale T&Cs which means they're only eligible for size exchanges. Please check the product description before purchasing, as it will be clearly stated i
How do I submit a return?
Visit our Returns Portal to start your return.If you have any questions, contact us via live chat or [email protected]