Orders
Can I change or cancel my order?
During our EOFY sale, the order editing feature will be available for the first 15 minutes after placing your order. After this window, we cannot guarantee changes or cancellations can be made as our warehouse begins preparing orders very quickly due
Can I combine orders?
Due to the extremely high volume of orders our team is currently processing, we are unable to combine orders at this time. Our priority is to ensure that all orders are processed efficiently and shipped out as swiftly as possible. Combining orders ca
Can I pre-order or reserve items before the sale starts?
Unfortunately, we are unable to reserve, hold, or offer pre-orders on stock before the sale begins. All products are available on a first-come, first-served basis while stocks last. If there's a particular item you're hoping to purchase, we recommend
What discount will apply to my subscription order during EOFY?
During the EOFY sitewide sale, subscription orders will automatically receive 40% off. This will include orders that are reoccurring over the promotional period and first subscription orders. The discount will be reflected at checkout but any subscri
Can I add items to my order after placing it?
Due to rapidly changing stock levels, once an order has been placed, we cannot guarantee that additional items can be added. To secure the items you've forgotten, we recommend placing a separate order as soon as possible to avoid missing out on stock